First and Last Time Using Boat Booker For Us
I don't know exactly where Boat Booker is at fault or the Captain was at fault for our issues. Boat Booker is where I rented from so that's whom I will assign the issues to from my view. The meet up spot was communicated very specifically and we were there exactly at the time we agreed. A boat personnel did not come find us until 40 minutes later. Then we were asked to pay an additional tax which my confirmation email said all tax was included. They also didn't take credit card payment for final payment, only cash, which again is not what my confirmation email stated. We were at a stand still because we only had enough cash for the tip. All 14 of us were ready to just lose our deposit and walk away. We refused to pay anything additional for tax and they finally accepted PayPal as a form a payment.
