Accessibility Statement

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Accessibility Statement for BoatBooker

BoatBooker, Inc. is committed to ensuring digital accessibility for people with disabilities. We strive to improve usability and accessibility of our website and mobile applications for everyone — including users with visual, auditory, motor, or cognitive impairments.

Measures to support accessibility

To ensure accessibility, BoatBooker takes the following measures:

  • We integrate accessibility considerations throughout our design and development process.
  • We adopt WCAG 2.2 Level AA as our target accessibility standard.
  • We regularly train relevant staff (designers, developers, content authors) on accessibility best practices.
  • We include accessibility as a criterion when procuring third-party tools or components (e.g., booking widgets, payment modules).
  • We involve accessibility testing (automated and manual) in our QA process before releases — including testing with common assistive technologies.

Conformance status

BoatBooker aims to conform to WCAG 2.2 Level AA. Some parts of the website or mobile apps may not yet fully conform.

Compatibility with browsers and assistive technologies

BoatBooker is designed to be compatible with modern web browsers (latest two major versions of Chrome, Firefox, Safari, Edge) and current versions of iOS and Android for our mobile apps.

Technical specifications

The accessibility of BoatBooker relies on the following technologies:

  • HTML5
  • CSS
  • JavaScript
  • WAI-ARIA

These technologies are necessary for our user interface to support accessibility features across browsers and assistive technologies.

Limitations and alternatives

Despite our commitment and efforts, there may be some limitations. Please find below known issues and potential workarounds.

Known limitations:

  1. User-provided content (e.g., reviews, comments, uploaded photos) may not always include appropriate text alternatives — we depend on users for correct alt text. If you encounter such a case, we encourage you to contact us so we can address it.
  2. Some older or less common browsers, or older versions of mobile operating systems, may not fully support all accessibility features. We recommend using the latest version of a supported browser or the official BoatBooker mobile app for optimal accessibility.

Alternatives or mitigations:

  • If you encounter any accessibility barriers (missing alt text, insufficient contrast, keyboard navigation issues, etc.), please contact us — we will endeavour to provide alternative means (e.g., manual assistance, alternative formats) where feasible.

Assessment approach

The accessibility of BoatBooker is assessed through a combination of:

  • Automated testing using accessibility evaluation tools
  • Manual testing by developers and QA staff
  • User testing including individuals using assistive technologies (as available)

Feedback and contact information

We welcome your feedback on the accessibility of BoatBooker. Please let us know if you encounter any accessibility barriers or have suggestions for improvement:

We aim to respond to accessibility-related feedback within 5 business days.

If you are not satisfied with how we address your concerns, you may escalate the issue to the relevant national authority.

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