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VERIFIED NEW Half Day Trip – AM on May 13, 2026

Matthew D.

3.7 / 5

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VERIFIED NEW

Matthew D.

3.7 / 5

Experience:

3.0 / 5

Boat

5.0 / 5

Crew

3.0 / 5

Overall

I will start with why only 3 stars and explain why we loved the trip next. The boat that we were supposed to go on (Why Not) was not the boat we actually got. In a last min message we were told that our boat had engine issues and would be unavailable the boat we got was “Grand Slam”. This boat served the needs of getting us to our location, very, very slowly but we did eventually get there. We also had to go to a different marina then what was the original plan, quite a bit... More

I will start with why only 3 stars and explain why we loved the trip next. The boat that we were supposed to go on...

Matthew D. recommends Aquadventures Cozumel “Why Not?”

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Aquadventures Cozumel (The Charter Operator)

Replied on May 18, 2026

Hello Matthew, Thank you very much for taking the time to leave such a detailed review, and also for your kind words about the crew and your overall experience with us 👍 First of all, we truly appreciate your understanding regarding the unexpected engine issue with the Why Not?. Mechanical situations like this are fortunately very uncommon, but safety and reliability always come first for us. As we explained before the trip, we operate several boats in our fleet, all... More

Aquadventures Cozumel (The Charter Operator)

Replied on May 18, 2026

Hello Matthew,

Thank you very much for taking the time to leave such a detailed review, and also for your kind words about the crew and your overall experience with us 👍

First of all, we truly appreciate your understanding regarding the unexpected engine issue with the Why Not?. Mechanical situations like this are fortunately very uncommon, but safety and reliability always come first for us.

As we explained before the trip, we operate several boats in our fleet, all with very similar size, layout, pricing, and trip configurations. The Grand Slam is actually one of our most requested boats and runs hundreds of successful charters every year with excellent feedback from guests.

Our intention in offering the Grand Slam was never to substitute you into a “lesser” experience, but rather to make sure you were still able to enjoy your day in Cozumel instead of having to cancel your plans during your cruise visit.

We also want to mention that before making the change, we asked for your approval, and of course, if you had preferred not to proceed with the replacement boat, we would have absolutely understood and worked on a refund solution.

Most importantly, we’re very happy to hear that despite the unexpected situation, you had a wonderful time onboard and enjoyed the service from our local crew. Our captains and mates work extremely hard every day to create memorable experiences for our guests, and your comments about them truly mean a lot.

Thank you again for sailing with us and for recommending our company — we sincerely hope to welcome you back to Cozumel in the future 👍

Regards,
Pedro Zapata

Charter Operator replied

Reviews by other customers

Rating summary

4.6 / 5

out of 5 stars from 16 reviews

See details

Boat

4.4 / 5

Crew

4.8 / 5

Experience

4.6 / 5

Photos & videos by reviewers (42)

+39

Customer rating

5 stars		12
4 stars		3
3 stars		0
2 stars		1
1 star		0

Customers claimed

Good experience
	70%
Friendly captain
	92%
Recommend this charter
	94%
Appropriate for children
	83%
Satisfied with the boat
	75%

Appropriate for children
	83%
Satisfied with the boat
	75%

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Showing:

5 of 16 reviews

Showing 6 - 10 of 16 reviews

Liz W.

5.0 / 5

Experience:

5.0 / 5

Boat

5.0 / 5

Crew

5.0 / 5

Overall

Boating with Pedro

VERIFIED NEW 6 Hour Trip on May 29, 2026

Liz W.

5.0 / 5

May 29, 2026

6 Hour Trip

Boating with Pedro

VERIFIED NEW

Liz W. recommends Aquadventures Cozumel “Why Not?”

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Aquadventures Cozumel (The Charter Operator)

Replied on May 31, 2026

Thank you so much, Liz! It was a pleasure having you and your family aboard. We’re very happy that you were able to enjoy the full experience, including El Cielo, and that everyone had such a great time on the water. Thank you for your flexibility and for choosing Aquadventures Cozumel for your family’s day in paradise. Our crew works hard to create fun, safe, and memorable experiences, and reviews like yours mean a lot to all of us. We truly appreciate your... More

Aquadventures Cozumel (The Charter Operator)

Replied on May 31, 2026

Thank you so much, Liz!

It was a pleasure having you and your family aboard.

We’re very happy that you were able to enjoy the full experience, including El Cielo, and that everyone had such a great time on the water.

Thank you for your flexibility and for choosing Aquadventures Cozumel for your family’s day in paradise. Our crew works hard to create fun, safe, and memorable experiences, and reviews like yours mean a lot to all of us.

We truly appreciate your recommendation and hope to welcome you back to Cozumel again in the future!

Best regards,
Pedro & the Aquadventures Cozumel Team

Charter Operator replied

Debra K.

5.0 / 5

Experience:

5.0 / 5

Boat

5.0 / 5

Crew

5.0 / 5

Overall

Well worth the experience!

VERIFIED Half Day Trip – AM on January 30, 2026

Debra K.

5.0 / 5

Jan 30, 2026

Half Day Trip – AM

Well worth the experience!

VERIFIED

We truly enjoyed our day and would highly recommend the “Why Not”. They were very knowledgeable and helpful with everything! Great lunch, too!

We truly enjoyed our day and would highly recommend the “Why Not”. They were very knowledgeable and helpful with everything! ...

Debra K. recommends Aquadventures Cozumel “Why Not?”

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Aquadventures Cozumel (The Charter Operator)

Replied on January 30, 2026

Thank you Debra! We hope to see you back on the island soon. Regards

Aquadventures Cozumel (The Charter Operator)

Replied on January 30, 2026

Thank you Debra!

We hope to see you back on the island soon.

Regards

Charter Operator replied

Clifford R.

4.7 / 5

Experience:

4.0 / 5

Boat

5.0 / 5

Crew

5.0 / 5

Overall

OMG, what a wonderful day!

VERIFIED Full Day Trip on May 7, 2026

Clifford R.

4.7 / 5

May 7, 2026

Full Day Trip

OMG, what a wonderful day!

VERIFIED

We booked this boat for a full day and the captain and crew were amazing, they made us feel welcomeamd they are very knowledgeable of the area. We did a mix of fishing and snorkeling and had a blast! I highly recommend!

We booked this boat for a full day and the captain and crew were amazing, they made us feel welcomeamd they are very knowledgeable...

Clifford R. recommends Aquadventures Cozumel “Why Not?”

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Aquadventures Cozumel (The Charter Operator)

Replied on May 8, 2026

Thank you so much, Clifford! We’re very happy to hear that you and your family had such a great day with us 👍 It was a pleasure having you onboard, and we’re glad you enjoyed the mix of fishing, snorkeling, and relaxing around the island. Our crew always works hard to make our guests feel welcome and share the best of Cozumel with them. Thank you as well for the beautiful pictures and for recommending us — it truly means a lot to our family business. We... More

Aquadventures Cozumel (The Charter Operator)

Replied on May 8, 2026

Thank you so much, Clifford!

We’re very happy to hear that you and your family had such a great day with us 👍

It was a pleasure having you onboard, and we’re glad you enjoyed the mix of fishing, snorkeling, and relaxing around the island. Our crew always works hard to make our guests feel welcome and share the best of Cozumel with them.

Thank you as well for the beautiful pictures and for recommending us — it truly means a lot to our family business.

We hope to see you again on your next visit to Cozumel! 🎣☀️

Regards,
Pedro Zapata

Charter Operator replied

Shannon P.

5.0 / 5

Experience:

5.0 / 5

Boat

5.0 / 5

Crew

5.0 / 5

Overall

Professional

VERIFIED 6 Hour Trip on December 15, 2025

Shannon P.

5.0 / 5

Dec 15, 2025

6 Hour Trip

Professional

VERIFIED

Great crew . Very nice professional . Owner met us as we were walking up . Easy to navigate getting to and from cruise ship port

Great crew . Very nice professional . Owner met us as we were walking up . Easy to navigate getting to and from cruise ship...

Shannon P. recommends Aquadventures Cozumel “Why Not?”

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Aquadventures Cozumel (The Charter Operator)

Replied on December 16, 2025

Muchas gracias Shannon, We hope to see you guys baxk on the island soon. Regards

Aquadventures Cozumel (The Charter Operator)

Replied on December 16, 2025

Muchas gracias Shannon,

We hope to see you guys baxk on the island soon.

Regards

Charter Operator replied

Wendy R.

5.0 / 5

Experience:

5.0 / 5

Boat

5.0 / 5

Crew

5.0 / 5

Overall

Awesome family time!

VERIFIED 6 Hour Trip on December 8, 2025

Wendy R.

5.0 / 5

Dec 8, 2025

6 Hour Trip

Awesome family time!

VERIFIED

Amazing day trip! From the chats after booking to the captain and crew being early (like us!), I cannot say enough great things about our day on Why Not!! We caught 5 huge barracuda and swam with over 10 rays - overall they best day in Cozumel with the best crew!

Amazing day trip! From the chats after booking to the captain and crew being early (like us!), I cannot say enough...

Wendy R. recommends Aquadventures Cozumel “Why Not?”

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Aquadventures Cozumel (The Charter Operator)

Replied on December 9, 2025

Thank you Wendy! We hope to see you back on the island soon Regards

Aquadventures Cozumel (The Charter Operator)

Replied on December 9, 2025

Thank you Wendy!

We hope to see you back on the island soon

Regards

Charter Operator replied

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Reviews by other customers

Boating with Pedro

Boating with Pedro

Well worth the experience!

Well worth the experience!

OMG, what a wonderful day!

OMG, what a wonderful day!

Professional

Professional

Awesome family time!

Awesome family time!

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Reviews by other customers

Boating with Pedro

Boating with Pedro

Well worth the experience!

Well worth the experience!

OMG, what a wonderful day!

OMG, what a wonderful day!

Professional

Professional

Awesome family time!

Awesome family time!

More charters like Aquadventures Cozumel “Why Not?” in Cozumel More charters in Cozumel

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