Thank you for your feedback, Collin, we’re really glad to hear you had a great time overall and that you enjoyed the crew and the trip.
We do want to address your concern about the weather and rescheduling. Our recommendations are always based on the most current and reliable marine forecasts available at the time, with safety and overall guest experience as our top priorities. As you experienced, weather conditions can change quickly and sometimes unpredictably, especially on the water.
We’re sorry to hear that the conditions on your rescheduled day didn’t meet expectations, and we understand how that could feel frustrating. Please know there was no intention to mislead, our team makes the best call possible with the information available in the moment.
We truly appreciate you joining us and your honest feedback. It helps us continue improving, and we hope to have the chance to welcome you back for an even better experience next time.

Thank you for your feedback, Collin, we’re really glad to hear you had a great time overall and that you enjoyed the crew and the trip. We do want to address your concern about the weather and rescheduling. Our recommendations are always based on the most current and reliable marine forecasts available at the time, with safety and overall guest experience as our top priorities. As you experienced, weather conditions can change quickly and sometimes unpredictably, especially on the water. More