While our group of nine had a lovely day out on the water, there were a few hiccups early on. We initially went to the wrong address, and communication before the trip could have been clearer. Once the company became aware, they reached out promptly, took responsibility, and made process improvements based on our feedback—which we really appreciate. The boat itself is spectacular—clean, well‑maintained, and perfect for water activities like grilling and snorkeling that we did. Our only disappointment was the captain’s low‑key demeanor; we would have enjoyed more interaction and guidance, similar to other charters we’ve experienced. Despite that, the company’s commitment to making things right has left a positive impression, and we look forward to sailing with them again.
While our group of nine had a lovely day out on the water, there were a few hiccups early on. We initially went to the wrong address, and communication before the trip could have been clearer. Once the company became aware, they reached out promptly, took responsibility, and made process improvements based on our feedback—which we really appreciate. The boat itself is spectacular—clean, well‑maintained, and perfect for water activities like grilling and snorkeling that we did. Our only disappointment... More
SeaEO was great to work with! I had accidently booked the wrong week and they were great in accommodating us a week early! Captain Kevin was fantastic and built a trip around us and our experiences. He went above and beyond to make sure we had a great time! I would definitely book with him and the company many more times!
Hi Abigail! Thanks so much for choosing our private luxury boat charter—we’re thrilled you enjoyed your time on the water out in Islamorada. It means the world that our boat rental met your expectations and made your tour unforgettable. We can’t wait to welcome you back for another luxury private tour—perhaps to try snorkeling at Alligator Reef!
This is an honest opinion of our experince, it is not a negative or slandering review. Upon arrival, the boat was beautifully presented and well kept, our word of caution is just be careful with entry. Make sure there is no moisture upon entry and proper precautions are taken… it can be slippery if not careful and nobody wants to start their trip with a fall.
We rented the boat for 4 hours thinking there would be alot more to go do or see with the boat, but we all felt it was to long for what we did. If the seas are not calm, it is to rough to take out to good snorkeling spot. Also, there is really only one sandbar to visit nearby and at 9 am, nobody is there yet.
The boat itself was well equipped and gorgeous inside and out, so depending what your agenda is, this might be a perfect option for you.
This is an honest opinion of our experince, it is not a negative or slandering review. Upon arrival, the boat was beautifully presented and well kept, our word of caution is just be careful with entry. Make sure there is no moisture upon entry and proper precautions are taken… it can be slippery if not careful and nobody wants to start their trip with a fall. We rented the boat for 4 hours thinking there would be alot more to go do or see with the boat, but we all felt it was to long... More
Had an amazing day on the water! Very smooth process, our captain Kevin was amazing and was very accommodating, had lots of recommendations for us.