The trip was good, the crew was great and the boat was beautiful! However, the planning up to the boat was a little annoying. I had to explain 3 times that the date i chose was not reflected on the app, communication needs to be better, and day of the boat (which we talked about several times) was wrong, we showed up with all the coolers, family and friends 15-20 min before take off and boat was nowhere to be found. They told the captain and crew the wrong time to be there. So we had to wait an additional hour at the dock before the boat arrived due to user error on Boatbookerโs side. Overall it was a good time once on the boat but before hand, it needs to be handled better.
The trip was good, the crew was great and the boat was beautiful! However, the planning up to the boat was a little annoying. I had to explain 3 times that the date i chose was not reflected on the app, communication needs to be better, and day of the boat (which we talked about several times) was wrong, we showed up with all the coolers, family and friends 15-20 min before take off and boat was nowhere to be found. They told the captain and crew the wrong time to be there. So we had to wait an... More
The charter operator canceled 16 days prior to the trip date. This is an automated posting.