Unprofessional and threatening boat owner
The captain was kind and did his job well, but the boat owner completely ruined the experience. We paid for food that was never provided, and when I refused to pay for it, the owner arrived furious and threatening, making us feel unsafe. On top of that, pickup was changed last minute from Sliema to Valletta, costing us extra in taxi fares. Totally unprofessional and not recommended at all.
Hi Cristian, We’re very sorry to read your comments, as this description does not reflect how we operate or treat our guests. We always strive to provide a safe, enjoyable, and respectful experience for everyone on board. Regarding the food, it was booked in writing the night before your trip and was prepared as requested. The skipper offered the food on board, but you chose to refuse it. The change in pick-up location was communicated in advance and was due to port restrictions beyond our control — we did everything possible to ensure your trip could still proceed smoothly. At no point was anyone threatened or treated disrespectfully. We take such claims very seriously and are disappointed by this misrepresentation of events.
