Merci beaucoup pour votre avis L’équipage a adoré passer du temps avec vous. Vous étiez vraiment gentils et formidables. Nous serions ravis de vous accueillir à nouveau à l’avenir.

Merci beaucoup pour votre avis L’équipage a adoré passer du temps avec vous. Vous étiez vraiment gentils et formidables. Nous serions ravis de vous accueillir à nouveau à l’avenir.

Hello, thank you for your feedback.

We are sorry the experience didn’t meet your expectations. We did our best to communicate despite the language barrier, and throughout the trip you seemed comfortable, with no concerns raised to us directly.

You requested to return earlier because of the heat, and we respected your wish.

Regarding the engine smell, we acknowledge it and are already arranging an additional service to improve comfort for future guests although safety was never affected.

We always appreciate honest feedback and remain committed to improving for all our guests.

Thank you.

Hello, thank you for your feedback. We are sorry the experience didn’t meet your expectations. We did our best to communicate despite the language barrier, and throughout the trip you seemed comfortable, with no concerns raised to us directly. You requested to return earlier because of the heat, and we respected your wish. Regarding the engine smell, we acknowledge it and are already arranging an additional service to improve comfort for future guests although safety... More