Payment and Pricing Terms

General

These terms regulate our Payment and Pricing, and the rights and obligations of all Users who pay or receive money in connection to the services listed on the BoatBooker platform.

It is hereby acknowledged that BoatBooker pre-negotiates certain rates with Owners to facilitate the booking of reservations on Renter’s behalf. Renters hereby authorize BoatBooker to book reservations for the total reservation price, which includes the rate displayed on the Website. Upon submitting a reservation request, Renters authorize BoatBooker to facilitate reservations on their behalf.

The price of the Owner’s services will be as quoted on the Platform, except in cases of obvious error. Owners may change at any time, but changes will not affect bookings already accepted by Owners. Despite BoatBooker's best efforts, some of the Services listed on the Platform may be incorrectly priced. The trip price will be presented prior to a trip being confirmed by the Owner. When a trip is booked via the Instant Book feature the trip price is visible in the booking confirmation. Errors are rare but can occur in the pricing system and they cannot be honored. BoatBooker or Renter are not under obligation to provide Services to a Renterr at an incorrect (lower) price, even if a booking has been confirmed.

BOATBOOKER EXPLICITLY Y RESERVES THE RIGHT TO CORRECT ANY PRICING ERRORS ON THE WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE. IN SUCH AN EVENT, IF AVAILABLE, BOATBOOKER WILL OFFER THE RENTER THE OPPORTUNITY TO KEEP THEIR PENDING RESERVATION AT THE CORRECT PRICE OR THE RESERVATION WILL BE CANCELED WITHOUT PENALTY.

Payment Models, Fees and Deposit

Users are not required to pay BoatBooker any joining or initial subscription fee(s) related to the use of BoatBooker's Services. BoatBooker, however, reserves the right to charge subscription fees at any time and will notify Users of any changes in subscription fee policies.

Owners are able to have the Full Online Payments Model and Deposit Payments Model active at the same time. In that case, Renters will be presented with an option to select the preferred Payment Model prior to completing the booking.

Standard Deposit Payment Model

In the deposit payment model, the booking deposit acts as the commission – set by the Owner i n the amount of 10–30% of the total trip price. The booking deposit is charged by BoatBooker on the Owner’s  behalf from the Renter  once a trip is booked, while the remaining amount is directly paid to the Owner. Renters may be presented with an option to settle the remaining balance for the trip price via the BoatBooker platform, where processing and service fees may apply.

After a completed trip BoatBooker keeps the booking deposit (10–30%) as a commission that BoatBooker charges an Owner  for use of the Services.In the event that a trip is canceled, BoatBooker will return the booking deposit to the Renter  or will forward it to the Owner,  depending on whether  the Owner’ s cancellation policy was breached or not.

Deposit Payments Model

In the Deposit Payment Model, Owners may preselect a booking deposit as a percentage of the total trip price. This percentage determines the initial payment required from the Renter to secure the booking. The booking deposit amount must equal or exceed the preselected commission, as the commission is incorporated into the initial transaction.

After a completed trip, the previously set commission by the Owner (10–30%) is kept by BoatBooker for use of the Services and the difference between the total booking deposit amount paid by the Renter and the charged commission is transferred to the Owner, reduced by any additional fees that may occur.

Renters may be presented with an option to settle the remaining balance for the trip price via the BoatBooker platform, where processing and service fees may apply.

Online Payments Model

In the online payment model   (where the Renter has the option to pay the full amount immediately when booking a trip).  The total trip price acts, at the same time, as a booking deposit , settled with BoatBooker, on the Owner’s  behalf before the trip (during checkout).

After a completed trip, the previously set commission by the Owner  (10–30%) is kept by BoatBooker for use of the Services and the difference between the total trip price and charged commission is transferred to the Owner , reduced by any additional fees that may occur.

All other expenses that may occur prior, during, or after the trip date, such as tips, security deposits, damages , travel expenses, and accommodation costs are to be settled by the Renter. BoatBooker does not bear any responsibility for settling any costs that haven’t been presented in the total trip price.

Collect/Pay Remaining Balance

In the case of the Standard Payment Model and Deposit Payment Model, Renters may be presented with an option to settle the remaining balance for the trip price via the BoatBooker platform prior to or on the trip date. Processing and Service fees may apply.

Commission

Owners  set a commission amount between 10–30% of the total package price (i.e., the booking and any additional expenses).  The set commission acts as a booking deposit  under the Deposit Payments Model. After a completed trip, BoatBooker keeps the commission for the use of the Service.

Payment Processing Fees

Depending on the available payment method (e.g. automatic refund, PayPal, check) additional fees may occur and the money returned can be slightly different than the monies charged.

Security Deposit

Security Deposit is a refundable amount paid by Renters to cover potential damages or losses to the boat during the rental period. Security Deposit is directly paid to the Owner at the boat pick up and returned to the Renter after the trip is completed.

Payment Processing Fees

Depending on the available payment method (e.g. credit card, PayPal), additional fees may occur. When completing a transaction via the BoatBooker platform, if processing fees apply they will be presented in the price breakdown component .

Service Fees

Service fees may apply. These fees help cover the costs of maintaining the platform, including customer support and booking management. The service fee is a percentage of the total booking cost and is non-refundable, except in cases of cancellation due to extenuating circumstances. The exact amount will be displayed during checkout .

Additional Fees and Currency Conversions

Please note that Payment Methods and Payout Methods may involve the use of third-party payment service providers. These service providers may charge additional fees when processing payments and payouts, and BoatBooker is not responsible for any such fees and disclaims all liability in this regard. Users' Payment Methods or Payout Methods may also be subject to additional terms and conditions imposed by the applicable third-party payment service provider. Users are asked to review these terms and conditions before using a Payment Method or Payout Method.

Please note that third-party payment service providers may impose transaction, currency conversion or other fees based on the currency and on an exchange rate and BoatBooker is not responsible for any such fees and disclaims all liability in this regard. Users should contact their bank or credit card company if they have any questions about these fees or any applicable exchange rate.

Renters are responsible for selecting their preferred currency to view prices.

THE COMPANY ASSUMES NO LIABILITY FOR INSTANCES WHERE USERS OMIT OR MISINTERPRET THE "$" SYMBOL. UNLESS OTHERWISE SPECIFIED, "$" REFERS TO US DOLLARS.

Payment Processor

BoatBooker uses Stripe, Inc., for payment processing services. By using the Stripe payment processing services, Owners  agree to the Stripe Services Agreement available here. While opening an account on Stripe, Owners  are required to provide certain information for verification and Know Your Customer (KYC) purposes. If any of the information provided in the account opening process changes, Owners agree to inform BoatBooker, Inc. in writing, without delay. In case the information provided for verification purposes changes, due to an ownership change or any other reasons. Owners acknowledge that payouts may be put on hold until the verification process is completed and that they may have to re-accept the Stripe Services Agreement terms are accepted again.

Renter-specific Payment Method

• PayPal;
• Apple Pay;
• Credit, Debit, and Prepaid cards.
• BoatBooker Vouchers and Gift Cards  (if applicable)

Payments via credit, debit, or prepaid card for amounts over US$500 can be made only by the cardholder or with the cardholder's approval, and the Renter may be asked to confirm the transaction  When making a payment by credit card, a processing fee may apply; please check this at the time of booking. In the event that the cardholder is not one of the passengers on the trip, a Third Party Credit Card verification process will be conducted alongside the completion of a Third Party Credit Card Form and a presentation of an Identification Document (e.g. passport, national ID card, driver's license, etc.).

In order to make a complete booking reservation, the payment must be processed successfully.  If, however, a payment is not completed, all monies processed will be forfeited, and the booking will be canceled.

BoatBooker reserves the right to enable or disable a certain payment method at its discretion.

Renter Specific Terms

All of the Services require a booking deposit at the time of booking for a boating trip to be secured. Any outstanding balance is due to be paid to the Owner prior to using Services rendered by and booked with a selected Owner.  If a Renter does not pay their balance prior to using the Owner's Services, the Owner may cancel the booking and charge any cancellation fees as set out in the Owner's cancellation policy which can be found on their listing.

With certain Owners who accept the online payment method, Renters can be requested to pay the full amount in advance – prior to the trip's date. If a Renter selects this option, they will be charged the full amount in US dollars by direct bank transfer or by credit, debit or prepaid card, and some additional charges and conditions may apply.

BoatBooker’s role is restricted solely to acting as a limited payment collection agent for Owners by facilitating payment on behalf of the Owner through the BoatBooker platform using a payment service provider, and these payments will be considered the same as payments made directly by Renters to the Owner. W hile acting as a limited payment collection agent for a particular Owner, BoatBooker denies any other agency or authority to act on behalf of the Owner and assumes no liability or responsibility for any acts or omissions of the Owner, either within or outside of the BoatBooker platform.

Credits

BoatBooker may, at its sole discretion, offer Renters credit. Credit is a monetary value added to a Renter’s account, for which they may receive a deduction or refund of the booking deposit processed by BoatBooker for their boating trip.

In the event that a Renter cancels o r changes a reservation without breaching the individual Owner’s selected cancellation policy, they may be presented with the option to receive a credit amounting at least the value of their prepaid booking deposit.

If a Renters’ booking has to be canceled prior to departure, they may be presented with the option to receive a credit amounting to at least the value of their prepaid booking deposit.

If a Renter wishes to make a prepayment and make a reservation later, they may be presented with the option to receive credit amounting to at least the value they prepaid.

In the event that a Renter has overpaid or is overcharged by the Owner, they may be presented with the option to receive a credit amounting to the overcharged amount. The User may be credited at least the difference in price.

The next time a Renter books a trip using their BoatBooker account, the credit will automatically be applied to the booking deposit.

BoatBooker may, at its sole discretion, create a special offer or policy under which credits can be offered to Renters as specified in the terms and conditions provided within the offer or policy. BoatBooker reserves the right, at its sole discretion, to amend credit policies and offers at any time. This does not apply to Renters with pre-existing unused credits.

BoatBooker reserves the right to create a unique credit offer for a specific Renter depending on a Renter's history and the situation.

Unless otherwise stated:

• Credits can’t be transferred between accounts;
• Credits can be applied to multiple bookings until they are used up;
• Credits are valid for a period of two years from the date the credit is received*
• Credits are valid for the trip’s booking deposit. They cannot be used for the remaining balance or security deposit which is paid directly to the Owner.
• Credits can be issued only for trips that require only a deposit in the amount of 10–30% (they are not applicable for online payments)
• Different types of credits can be added up;
• Credits are covered by a six-month money-back guarantee starting from the date that a Renter received the credit where a Renter is eligible for a refund of the amount paid. If BoatBooker adds extra credits on top of what a Renter paid, that amount can’t be refunded.
  * The two-year period counts for each credit a Renter receives independently.

Owner-specific Payout Method

When an Owner adds a Payout Method, they will be asked to provide information necessary for Payout method verification, such as their name, billing address, tax information, and financial instrument information. Owners must provide accurate, current, and complete information when adding a Payout Method and it is the Owner's obligation to keep it up-to-date at all times. The information required for adding Payout Methods will depend on the particular Payout Method chosen and User’s jurisdiction and may include: name on the account, account type, routing number, account number, email address, mailing address,  business information, tax identification number, Social Security Number, etc.

OWNERS ARE SOLELY RESPONSIBLE FOR THE ACCURACY AND COMPLETENESS OF THEIR PAYOUT METHOD INFORMATION. BOATBOOKER IS NOT RESPONSIBLE FOR ANY LOSS SUFFERED BY THE OWNER AS A RESULT OF INCORRECT OR INCOMPLETE PAYOUT METHOD INFORMATION PROVIDED BY THE OWNERS THEMSELVES.

All payments by BoatBooker to Owners will be paid via Paypal, ACH, Wire Transfer, Check, or Stripe, and can only be completed upon receipt of appropriate supporting documents. The availability of payout methods may differ depending on an Owner’s location and whether they are an Individual or Business. BoatBooker may at its sole discretion, disable the usage of a certain payout method to a Owner .

If the Owner’s default payout method is inaccurate or invalid, or a payout cannot be made for any other reason using the selected default method; providing an Owner has previously selected (any) other payout method(s), BoatBooker reserves the right, at its sole discretion and in good faith, to select an alternative payout method for the Owner. BoatBooker also reserves the right to make any future payouts via the alternative payout method.

BoatBooker reserves the right to choose a different type of payout method other than the aforementioned if, in good faith, it determines that a different type of payout method is more appropriate.

Supporting documents: A standard supporting document is an invoice that must be accurate and must contain adequate information concerning the chosen payout method. Additional supporting documents can be defined as a credit memo, credit request, etc., issued by the Owner. Or any other supporting document such as Tax Statements, etc. Or any other supporting document such as Tax Statements.

• accurate payout information  
• and/or supporting documents

Owners have the option to make edits and modifications to their cancellation policy and booking deposit within the predefined options. Any later edits or modifications to the Owner’s cancellation policy or booking deposits shall be applicable to all bookings made after the edits or modifications were made.

Owner-specific Terms

The Owner's cancellation policy is set when their BoatBooker listing is created. The amount of the booking deposit transferred to the Owner upon a breached cancellation policy depends on the Payment Model used by the Renter at the time of booking:

Standard Payment Model:

• The booking deposit is equal to the Owner's preselected commission.
• If the cancellation policy is breached, the entire booking deposit amount is transferred to the Owner.

Deposit Payment Model:

• The booking deposit equals the booking deposit amount preselected by the Owner.
• If the cancellation policy is breached, BoatBooker will retain an amount equivalent to the preselected commission (cancellation fee) and transfer the remaining balance to the Owner.

Online Payment Model:

• The booking deposit equals the total trip price.
• If the cancellation policy is breached, BoatBooker will retain an amount equivalent to the preselected commission (cancellation fee) and transfer the remaining balance to the Owner.
  

To receive the booking deposit or the remaining balance after the cancellation fee, the Owner must provide accurate payout information and/or supporting documents within 15 days of the trip cancellation date.

Owners have the option to make edits and modifications to their cancellation policy and booking deposit within the predefined options. Any later edits or modifications to the Owner’s cancellation policy or booking deposits shall be applicable to all bookings made after the edits or modifications were made.  

The Owner’s cancellation policy can be overridden in cases qualifying under our Extenuating Circumstances Policy, as defined here.

Owner's sole responsibility is to notify BoatBooker through BoatBooker’s product immediately if a trip is canceled or shortened.

Owners are strongly discouraged from asking a Renter to provide them with a credit card or any other form of financial information so the Renter can give them an additional guarantee for the trip or for any other reason , that’s not addressed here..

In the event that a Renter provides an Owner with credit card information, BoatBooker is not liable nor responsible for any amount charged, nor is responsible for any disputes that may arise for the transactions that weren’t processed through BoatBooker’s payment processor.

By “prior to the trip”, we mean any date before the booked trip date specified in the trip booking confirmation.

Online Payments and Deposit Payment Models

An Owner may be presented with the option to receive full or partial payment for bookings through BoatBooker. If an Owner selects this option, they agree that BoatBooker acts as their limited payment collection agent and facilitates payment on their behalf through the BoatBooker platform using a payment service provider, and payments will be considered the same as payments made directly to the Owner. While acting as the Ownerr's limited payment collection agent, BOatBooker denies any other agency or authority to act on its behalf and assumes no liability or responsibility for any acts or omissions made by the Owner, either within or outside of the BoatBooker platform.

BoatBooker uses Stripe, Inc., for payment processing services. By using the Stripe payment processing services, Owners  agree to the Stripe Services Agreement available here.

If an Owner agrees to activate the option of Online Payment and Deposit Payment models, they will be required to provide BoatBooker with the necessary information for verifying the Stripe Connected account that’s governed by the Stripe Connected Account Agreement available here, and to accept the Stripe Services Agreement. In the event that important information or ownership is changed, the Owner must re-accept the Stripe Services Agreement.

Owners also agree that, if any of the information required to open and maintain an account changes, they will inform BoatBooker without delay in writing.

Owners are solely responsible for compliance with any and all laws, rules, regulations, and tax obligations that may apply to them.

Anti-Money Laundering Statement

To comply with the Anti-Money Laundering Laws and Regulations, BoatBooker reserves the right to restrict any User's access to the BoatBooker platform or Owner services and develop strict procedures to minimize the risk that the service could be used for money laundering purposes, including controls and monitoring tools to identify deviations from standard user activity and identification of suspicious activity.

To further ensure compliance, all transactions on BoatBooker are handled electronically, providing a transparent and traceable financial process. Suspicious activity is closely monitored and reported in accordance with the applicable AML regulations.

In line with data protection laws, we securely retain User information as required by the applicable AML obligations. Once the legal retention period has expired or the data is no longer needed, it will be securely deleted or anonymized, ensuring both compliance and the protection of our Users' privacy.

Furthermore, BoatBooker reserves the right at any stage to refuse or restrict access to the BoatBooker or Owner services if a User fails to provide satisfactory information or if information a User has provided subsequently appears to be misleading, incorrect, or false. BoatBooker does not allow money transfers intended for gaming, gambling, or illegal activity. BoatBooker will cancel all transfers associated with any such activity.

Taxes

ALL USERS HEREBY ACKNOWLEDGE AND AGREE THAT BoatBooker INC. IS NOT OBLIGATED TO DETERMINE WHETHER TAXES APPLY AND IS NOT RESPONSIBLE TO COLLECT, REPORT, OR REMIT ANY TAXES ARISING FROM ANY TRANSACTION. USERS ARE RESPONSIBLE FOR DETERMINING

1. ANY OF THEIR APPLICABLE TAX REPORTING REQUIREMENTS, AND
2. THE TAXES THAT SHOULD BE INCLUDED AND FOR INCLUDING TAXES TO BE COLLECTED OR OBLIGATIONS RELATING TO APPLICABLE TAXES.

USERS ARE ALSO SOLELY RESPONSIBLE FOR REMITTING TO THE RELEVANT AUTHORITY ANY TAXES INCLUDED OR RECEIVED BY USERS. BoatBooker CANNOT AND DOES NOT OFFER TAX-RELATED ADVICE TO ANY RENTERS OR OWNERS.

US Owners 1099 Reporting Terms

Income Reporting: Owners who offer their services in the US and receive more than $600 through the BoatBooker platform in a calendar year will be issued a Form 1099-K. This form will be completed either via our Payment Processor (Stripe) or by us, and provided to the Owner, and reported to the IRS.

Owners are required to provide accurate taxpayer identification information, such as a TIN or SSN, to ensure compliance with IRS reporting requirements. Owners must provide valid contact information (email address) in order to receive the completed Form 1099-K.