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Cancellation Policy

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With the widespread impact of COVID-19, travel plans change and flexibility is more important than ever. You can reschedule or cancel this trip free of charge before %p%.

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Look for a four-digit, number printed on the front of your card. It is just above your account number.

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Boaters' Choice Benefits

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Answers to some frequently asked questions.

You've provided all the necessary documents to be fully verified on BoatBooker, showing you care about your customers' safety.

Our Boaters' Choice Award highlights captains and charter operators who went the extra mile over the last 12 months. Focusing on customer service, reliability, quality, and eligibility, this award reflects the top BoatBooker listings worldwide.

Boaters' Choice: Celebrating the Best in Boat Tours

If your listings have met the following criteria over the 12 months, you'll receive the Boaters' Choice Award.

How to Win the Boaters' Choice Award

We reserve the right to revoke your Angler's Choice Award if you misuse the platform or violate our terms and guidelines.

At least 98% of your bookings went ahead successfully, excluding cancellations caused by bad weather, customer cancellations, and extenuating circumstances. Customers are confident that this guide will work hard to get them out on the water.

Recognition as an industry leader

Boaters' Choice goes beyond BoatBooker. Winners also receive an exclusive widget to add to their website, so they can gain increased trust and recognition from customers everywhere.

You've successfully run at least 98% of your trips, excluding cancellations caused by bad weather, customer cancellations, and extenuating circumstances.

You have replied to at least 98% of your booking requests and inquiries within 24 hours, so customers haven't been left waiting for a response.

You've received reviews with an average of at least 4.8 stars over the last 12 months from BoatBooker customers.

Captains or charter operators that have won the Boaters' Choice Award have their listings highlighted in search results. They receive a badge that attracts attention from customers and increases their chances of getting booked.

BoatBooker customers rated you with an average of 4.8 or more over the last year. Customers know that they’ll have a great boating experience and exceptional service.

Stand Out in Your Area

Boaters' Choice Award Program Details | BoatBooker

You've received at least 10 reviews from verified BoatBooker customers over the past 12 months.

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%charterTitle% offers the following activities: 

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{1}When you book a trip with %charterTitle%, you can expect the following amenity onboard:|[2,Inf]When you book a trip with %charterTitle%, you can expect the following amenities onboard:

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Top targeted fish species with %charterTitle% include:

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{1}%charterTitle% offers the following fishing technique:|[2,Inf]%charterTitle% offers the following fishing techniques:

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{1}%charterTitle% offers the following activities:|[2,Inf]%charterTitle% offers the following activities:

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{1}%charterTitle% offers the following trip to customers:|[2, Inf]%charterTitle% offers the following trips to customers:

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Boaters' Choice

4.25+

4.50+

4.75+

This reservation qualifies for a full refund because of the incident affecting %locationTitle%. If you've confirmed with your captain that your trip is affected, we can help you change or cancel the reservation now.

COVID-19

We are now offering customers full refunds and captains penalty-free cancellations for reservations booked on or before March 14 with a trip date of June 15 or earlier in affected areas. Please note this policy will not cover any new bookings.

Southwest Florida is boating again! Hurricane Ian has passed, and captains are back in action.

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Targeted fish

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This trip is privately chartered for you, and will not include anyone else

This is a shared trip. There will be up to %packageCapacity% people on the boat, including children

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[1,Inf] %p1%% of customers who left a review tagged it with '%p2%'

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%charter%: %reviewTitle% - See %num% customer reviews, photos and charter deals for %location%, %country%, at BoatBooker.

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When a review is marked &ldquo;Verified&rdquo;, it means that the customer who wrote the review booked the tour at BoatBooker.com.

When a review is marked &ldquo;Verified&rdquo;, it means that the customer who wrote the review booked the charter at FishingBooker.com.

If you see this badge on a charter or captain’s profile, that means our team has conducted a basic check using the information available in publicly available databases such as:

This charter has successfully passed a basic check by the BoatBooker legal team.

This charter can take you boating over 9 miles offshore (Gulf of Mexico) and over 3 miles offshore (Atlantic) into federal waters.

This charter can take you boating up to 9 miles offshore (Gulf of Mexico) and up to 3 miles offshore (Atlantic) into state waters.

Every charter operator in the US is screened within two weeks of listing on our platform. Our legal team performs two kinds of checks:

If you see this badge on a charter and on a captain’s profile, that means they completed an Enhanced check, which is very comprehensive and includes:

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This charter is licensed to take you boating over %miles% miles offshore into %licenseLevel% waters.

This charter is licensed to take you over %p% miles offshore into federal waters.

This listing has completed an Enhanced check, which is very comprehensive and includes:

Credentials check

BoatBooker has more than 10,000 verified reviews from boaters that help match customers with the perfect charter and captain. Customers and captains can only review each other after a trip is done.

BoatBooker offers a range of resources that protect your privacy and help look after your safety. We’re dedicated to what matters most: keeping you safe while boating.

Our Instant Messaging tool lets you get to know the captain or customer and allows you to ask questions ahead of a booking. After a trip is booked, you can easily message back-and-forth to coordinate things like directions, departure time, etc.

Everyone on BoatBooker has a profile to help customers and captains get to know each other. To book or list your boat, you’ll be asked to provide BoatBooker with your full name, phone number, payment information, and email address.

Safety is and always will be our top priority. It's our goal to help make sure that boating experiences offered through BoatBooker are safe and comfortable. Since our beginning, we've worked hard to design policies and features which protect our customers.

This charter is licensed to take you boating up to %miles% miles offshore into %licenseLevel% waters.

This charter can take you up to %p% miles offshore in state waters.

This captain has been rated highly by customers.

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In %p1% this listing was one of our most booked in %p2%!

This is a shared trip. There will be up to %p% people on the boat, including children

This listing participates in our Preferred Listings Programme. Preferred listings offer excellent service and quality in relation to the best available rates. Based on this, and on feedback received from previous guests, we highly recommend this listing.

You will have the entire boat privately chartered and can bring up to %p% people, including children

This captain has published boating reports in the last 15 days.

Your dates are popular – we've run out of trips with this boat tour! Check out more below.

When you book with BoatBooker you&rsquo;re getting the lowest rate &bull; If you find a better price for your trip we'll refund the difference!

{1}After that, it's %x% per each additional person.|[2,Inf]After that, it's %x% per each additional person per day.

{1}The base price is for up to %p% person.|[2,Inf]The base price is for up to %p% people.

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{1}The base price is for %p% person.|[2,Inf]The base price is for %p% people.

Price details

Reviews from FishingBooker, our platform for booking fishing trips, written by customers who booked with this operator.

External reviews

We also have great deals in the following cities that match your search criteria.

Tip: To get the most out of your trip, choose a date with low to moderate wind.

Boating conditions for %month%%destinationTitle%%state%%country%

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A refundable deposit of %amount% per tour is required at boat pick-up and will be returned to you when the boat is returned without damage. Security deposit is to be paid directly to the charter operator.

Security deposit of %amount% per tour is required

Trip availability and prices:

Availability:

Your selected date is not available. Try one of the suggested dates instead.

After 12:00 AM local time on %p%, you may only cancel free of charge in the event of unsafe weather conditions, captain-related issues, or extenuating circumstances.

After this, you may only cancel free of charge in the event of unsafe weather conditions, captain-related issues, or extenuating circumstances.

%p% before trip

%p1% (%p2%) originally built in %p3%%p4%. Powered by %p5%%p6%.

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The number of guests allowed onboard, excluding crew

This charter's operator has completed licensing and ID verification

The date you've selected includes free cancellation, so a change of plans is quick, free and easy %p%.

Instant Book No waiting - Get instant confirmation that your trip is booked

Since the listing has a non-refundable policy, you may only cancel free of charge in the event of unsafe weather conditions, extenuating circumstances, or captain-related issues.

If it is unsafe to travel, you may still cancel free of charge or change the date(s) of your booking.

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This rating reflects BoatBooker reviews. You can see additional reviews from FishingBooker, our platform for booking fishing trips, written by customers who booked with this operator.

This rating reflects BoatBooker reviews. You can see additional reviews from FishingBooker, our platform for booking fishing trips, and Tripadvisor, written by customers who booked with this operator.

This rating reflects BoatBooker reviews. You can see additional reviews from Tripadvisor, written by customers who booked with this operator.

Reviews from Tripadvisor, written by customers who booked with this operator.

This rating reflects FishingBooker reviews. FishingBooker is our platform for booking fishing trips. You can see additional reviews from Tripadvisor, written by customers who booked with this operator.

Trip date

Best Price Guarantee When you book with BoatBooker you’re getting the lowest rate &bull; If you find a better price for your trip we'll refund the difference!

Cancel free of charge up to %p% prior to your trip.

You can cancel or modify your booking up to %p% before the trip date, free of charge. If you cancel or modify your booking later, or fail to show up, you'll forfeit 100% of what you've paid.

Since your selected date is less than %p% away, you may only cancel free of charge in the event of unsafe weather conditions, extenuating circumstances, or captain-related issues.

You may cancel your trip free of charge up to %p% in advance. However, since your selected date is less than %p% away, you may only cancel if it is unsafe to travel.

CaptnDiving

Trip availability and prices

Customer reviews

FAQs about CaptnDiving

What the boat is like