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You've provided all the necessary documents to be fully verified on BoatBooker, showing you care about your customers' safety.

Our Boaters' Choice Award highlights captains and charter operators who went the extra mile over the last 12 months. Focusing on customer service, reliability, quality, and eligibility, this award reflects the top BoatBooker listings worldwide.

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If your listings have met the following criteria over the 12 months, you'll receive the Boaters' Choice Award.

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At least 98% of your bookings went ahead successfully, excluding cancellations caused by bad weather, customer cancellations, and extenuating circumstances. Customers are confident that this guide will work hard to get them out on the water.

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Boaters' Choice goes beyond BoatBooker. Winners also receive an exclusive widget to add to their website, so they can gain increased trust and recognition from customers everywhere.

You've successfully run at least 98% of your trips, excluding cancellations caused by bad weather, customer cancellations, and extenuating circumstances.

You have replied to at least 98% of your booking requests and inquiries within 24 hours, so customers haven't been left waiting for a response.

You've received reviews with an average of at least 4.8 stars over the last 12 months from BoatBooker customers.

Captains or charter operators that have won the Boaters' Choice Award have their listings highlighted in search results. They receive a badge that attracts attention from customers and increases their chances of getting booked.

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COVID-19

We are now offering customers full refunds and captains penalty-free cancellations for reservations booked on or before March 14 with a trip date of June 15 or earlier in affected areas. Please note this policy will not cover any new bookings.

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A refundable deposit of %amount% per tour is required at boat pick-up and will be returned to you when the boat is returned without damage. Security deposit is to be paid directly to the charter operator.

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Cancel free of charge up to %p% prior to your trip.

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Rocamar Tenerife

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