Easy Boat Tour – Kotor 

Our tour guide Novak was fantastic! He ran a great private tour, with a good mix of swimming stops and sightseeing past local landmarks. He was friendly, knowledgeable, and made the day really enjoyable! Unfortunately the experience with the company itself was less smooth. The boat departed 30 minutes late. We discussed extending the return time by the same 30 minutes to make up for it, and this was agreed to, but it didn’t happen, and we ended up cut short anyway. We were given a 40 euro discount as compensation. The bigger issue was communication. We sent multiple messages through their chat before, and never received a single response. Overall, Novak was fantastic, however disappointed by the company.

Our family had a blast! Visited all the sites, our guide was super knowledgeable and friendly and the bay is beautiful. Great way to spend an afternoon in Kotor

We were informed in advance that the boat would be delayed by one hour, which was understandable. However, after that first hour had passed, the representative from Easy Boat Tours kept telling us the boat would arrive “soon” but was unable to explain why it was delayed or give us any estimate of when it would actually arrive. When we asked about compensation for the long delay, he became aggressive and insisted that we pay immediately, saying he would leave because the boat would be there “soon.” Since he had been repeating that for over an hour, we reasonably refused to pay until we were actually on board. By the time the boat finally arrived, we had been waiting for two hours. We were offered the option to cancel, but after such a long wait, that was hardly a practical solution. The crew on the boat told us they were from a different company and had only been contacted five minutes before departure. They were friendly, professional, and did an excellent job. Unfortunately, the route we sailed was not the one the Easy Boat representative had promised us. Overall, we still had a pleasant trip thanks to the professionalism of the boat crew. However, our experience with the Easy Boat Tours representative was extremely disappointing and unprofessional. At the very least, he should have been honest about the situation and arranged for professionals from the start.