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You've provided all the necessary documents to be fully verified on BoatBooker, showing you care about your customers' safety.

Our Boaters' Choice Award highlights captains and charter operators who went the extra mile over the last 12 months. Focusing on customer service, reliability, quality, and eligibility, this award reflects the top BoatBooker listings worldwide.

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If your listings have met the following criteria over the 12 months, you'll receive the Boaters' Choice Award.

How to Win the Boaters' Choice Award

We reserve the right to revoke your Angler's Choice Award if you misuse the platform or violate our terms and guidelines.

At least 98% of your bookings went ahead successfully, excluding cancellations caused by bad weather, customer cancellations, and extenuating circumstances. Customers are confident that this guide will work hard to get them out on the water.

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Boaters' Choice goes beyond BoatBooker. Winners also receive an exclusive widget to add to their website, so they can gain increased trust and recognition from customers everywhere.

You've successfully run at least 98% of your trips, excluding cancellations caused by bad weather, customer cancellations, and extenuating circumstances.

You have replied to at least 98% of your booking requests and inquiries within 24 hours, so customers haven't been left waiting for a response.

You've received reviews with an average of at least 4.8 stars over the last 12 months from BoatBooker customers.

Captains or charter operators that have won the Boaters' Choice Award have their listings highlighted in search results. They receive a badge that attracts attention from customers and increases their chances of getting booked.

BoatBooker customers rated you with an average of 4.8 or more over the last year. Customers know that they’ll have a great boating experience and exceptional service.

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You've received at least 10 reviews from verified BoatBooker customers over the past 12 months.

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This reservation qualifies for a full refund because of the incident affecting %locationTitle%. If you've confirmed with your captain that your trip is affected, we can help you change or cancel the reservation now.

COVID-19

We are now offering customers full refunds and captains penalty-free cancellations for reservations booked on or before March 14 with a trip date of June 15 or earlier in affected areas. Please note this policy will not cover any new bookings.

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If you see this badge on a charter or captain’s profile, that means our team has conducted a basic check using the information available in publicly available databases such as:

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This charter can take you boating over 9 miles offshore (Gulf of Mexico) and over 3 miles offshore (Atlantic) into federal waters.

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This charter is licensed to take you boating up to %miles% miles offshore into %licenseLevel% waters.

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This captain has been rated highly by customers.

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This listing participates in our Preferred Listings Programme. Preferred listings offer excellent service and quality in relation to the best available rates. Based on this, and on feedback received from previous guests, we highly recommend this listing.

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A refundable deposit of %amount% per rental is required at boat pick-up and will be returned to you when the boat is returned without damage. Security deposit is to be paid directly to the charter operator.

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After 12:00 AM local time on %p%, you may only cancel free of charge in the event of unsafe weather conditions, captain-related issues, or extenuating circumstances.

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Cancel free of charge up to %p% prior to your trip.

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Since your selected date is less than %p% away, you may only cancel free of charge in the event of unsafe weather conditions, extenuating circumstances, or captain-related issues.

You may cancel your trip free of charge up to %p% in advance. However, since your selected date is less than %p% away, you may only cancel if it is unsafe to travel.

I'll try to make sure you have a good time.

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